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Sixteen fragmented tools aligned into a coherent decarbonisation portfolio.

A portfolio strategy engagement at NatWest Group: sixteen fragmented decarbonisation tools aligned into a coherent customer-facing portfolio. The conversation repositioned from compliance to business resilience. The DBA-award-winning Carbon Planner came out of this work.

Client
NatWest Decarbonisation
Role
Principal Service Designer
Year
2023
Duration
Engagement details available on request

01 · The challenge

The long-form write-up is in progress. Card-level summary is on the work index. For now, the headline: sixteen fragmented decarbonisation tools at NatWest aligned into a coherent customer-facing portfolio, with the conversation repositioned from compliance to business resilience. The DBA-award-winning Carbon Planner came out of this work.

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